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 Topic: About the TRICARE Overseas Prime Puerto Rico Call Center

1.   What can the TRICARE Overseas Prime Puerto Rico Call Center do for providers?

1.  What can the TRICARE Overseas Prime Puerto Rico Call Center do for providers?
 What can the TRICARE Puerto Rico Call Center do for providers?
  • A Provider Relations Representative is available for provider education, materials requests, and network contract inquiries.
  • The Puerto Rico Call Center is staffed to assist with eligibility verification of enrollees for TRICARE Puerto Rico, referral/authorization requests, inpatient admission authorizations, referral/auth status checks, finding a network provider, and some claim inquiries.

    Contact information for the TRICARE Puerto Rico Call Center:

    Address: Humana-Military Healthcare Services
    (Puerto Rico Call Center)
    P.O. Box 195519
    San Juan, PR 00919

    Phone: 1-800-700-7104
    Fax: 1-800-788-1366
 
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