The Answer Place for Providers - Main Menu                                   Natural Language Question Answering Search This is a 100% automated search tool that was specifically designed to answer questions, asked in plain English. Unlike other Question Answering search engines, our tool does not rely on human editors to locate answers. Instead, this tool employs cutting-edge “artificial intelligence technology” to understand your question, then match it with relevant answers formulated from information found with the Humana Military Website. Search results provided for your question include actual sentences extracted from within our web pages. Our engine determines that these sentences are potential answers to the original question. To help better serve TRICARE Providers, HMHS has compiled a list of commonly asked questions and issues our users face along with their most common resolutions. These questions are available on the HMHS web site for use by provider users in solving problems they might have. These questions are being being made available on HAN for use by HMHS Associates helping resolve provider issues. Click on a topic below to display a list of questions and answers, along with a means to notify the HMHS Service Center on behalf of a provider if their issue is not listed or the recommendations do not resolve the issue. Referrals and Authorizations Claims Issues Change Provider Information Provider Locator Issues Beneficiary Issues